Privacy Policy

Lifelight Healthcare LLP respects the privacy of website visitors, patients and individuals who contact our clinic.

This Privacy Policy explains how information submitted through this website may be collected, used, stored and protected.

When you submit an appointment request, we may collect your name, phone number, preferred appointment date, selected doctor and reason for visit.

When you contact us directly, we may also receive your email address and any information included in your message.

The website may collect limited technical information such as browser type, device information, visited pages and general traffic information through analytics services.

Information submitted through the website is used to respond to enquiries, coordinate appointments, provide clinic communication and improve our website and services.

Submitting an appointment request does not automatically confirm an appointment. Our clinic team will contact you to confirm availability.

Please provide only the information reasonably required for appointment coordination.

Do not use the public website form to send urgent, highly sensitive or emergency medical information.

Clinical records created during an in-person or confirmed consultation may be maintained separately within the clinic's patient-management system.

We do not sell personal information.

Information may be shared with authorised clinic personnel and service providers only when required for appointment coordination, website operation, email delivery, data hosting, security or legal compliance.

We use reasonable administrative and technical safeguards to protect information from unauthorised access, alteration, disclosure or loss.

No internet transmission or electronic storage method can be guaranteed to be completely secure.

This website may use cookies or similar technologies for essential website functions, analytics and advertising measurement.

You may control or remove cookies using your browser settings, although some website features may not work as expected.

Information is retained only for as long as reasonably required for appointment coordination, clinic administration, security, legal compliance and legitimate business purposes.

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

You may contact us to request correction or deletion of personal information submitted through the public website, subject to applicable legal, administrative and record-keeping requirements.

We may update this Privacy Policy when our website, services or legal requirements change. The updated version will be published on this page.